Friday, 29 November 2019

Final Reflection; SIE 2016 Effective Communications


At the start of the trimester, I wrote a descriptive reflection on my blog to Professor Blackstone. Within it, I had also set 3 goals for this module, which are: stress management, better articulation of ideas and reduce the habit of speaking too fast. This module had many deliverables on a weekly basis. That coupled with ongoing studies, timely tests and other personal commitments, had enabled me to work my time effectively and managed expectations well.

After the recess week, we were tasked to do a project that solves an engineering problem. The project spanned across the remaining six weeks of the trimester, which challenged us on our time and stress management skills. There were times where the teams had to come together to discuss the details of the project but often there were always other individual commitments limiting our discussion time. As such our meetings and discussion had to be extremely time-efficient. Through the experience of multiple discussions, we had managed to optimise the meetings to be time and content efficient. 

The project itself consists of 2 parts: a technical report and a presentation of our projects. In the process of doing the report, I realised that a person’s writing is limited by their own perspectives and experiences, or at least mine is. When drafting the report, often I found that my teammates' perspectives and way of writing are more suited contextually. As a result, the combination of perspectives had enabled my team to create better writing for the report.

Having a presentation was very different from the report writing as we were tasked to sell our idea. As such, we had to change the way we approach the same topic of reducing plastic usage. Although my team originally rejected the opportunity to present in the showcase, we eventually represented the class after some convincing. It was a great learning experience as personally, I had another chance to upgrade my skills in presenting. As there was more time, I had dedicated efforts into reviewing and fine-tuning the content and the method of articulating my ideas. I believe (to some end) that it had translated into the results of the presentation showcase.

One of SIT’s slogans is “We do from day one” and I feel that this first trimester in SIT had made me practise that, starting things early and manage my time well, especially in this module, SIE2016 Effective Communications, as we did many things in this short thirteen weeks. Looking back at this module, I feel that all these experiences will help me be a better and efficient person during my time in SIT and professionally in the future, on top of helping me communicate better professionally.

Friday, 22 November 2019

Technical Report; Full Draft #2 : Plastic Usage Management


1.      Background 
This proposal has been developed in response to a call for a proposal made by Singapore Institute of Technology (SIT) to recommend solutions to improve the new campus, SIT Punggol. The team decided to work on plastic waste management in SIT Punggol, focusing on the beverages’ packaging waste.
According to the World Economic Forum (WEF) (2019), plastic production around the world saw a dramatic increase from 15 million tonnes in 1964 to 311 million tonnes in 2014. The article also mentioned that the number is expected to double again over the next 20 years.  As these statistics demonstrate, single-use plastics are a popular choice amongst consumers. As plastic production keeps increasing, the possibility of plastic waste will also increase. In fact, 8 billion metric ton of plastic waste is being produced in the world (Parker, 2018).
As there is so much plastic waste, it is crucial on how effectively it can be managed as plastic is a type of material that is difficult to biodegrade. According to Wright (2018), plastics can take up to 450 years to degrade, depending on the exact type that was used to make it. As such most plastics are often sent to be disposed of in landfills. However, some plastic waste ends up in the ocean. According to the United Nations Environment Program (2017), between 4.8 and 12.7 million tons of plastic are dumped in the ocean every year. All these actions cause pollution and will affect the biodiversity of nature. One example is an article on a pilot whale that died as a result of 80 pieces of trash found in its stomach (Sriring, 2018). 
Singapore contributes to plastic pollution through its high usage of plastics in the country.  According to a study by Singapore Environment Council (SEC) (2018), Singaporeans use at least 1.76 billion plastics such as bottles, bags and other disposable items yearly, in which only less than 20% are recycled. This is an issue to a city like Singapore as the majority of Singapore’s non-recyclable waste is incinerated and shipped to an offshore island nearby, called Semakau island. Geddie (2018) reported that Semakau Island, Singapore’s only landfill, is expected to be filled up by 2035. Originally, Semakau island was expected to last till 2045. However, due to the amount of waste generated that has increased over the years, the projected lifespan of the landfill was shortened. 
The role of preventing more plastics from being produced also lies in the daily activities of a person. One of the main culprits for the extensive amount of plastic used can be attributed to F&B businesses. To address the issue of plastic waste in Singapore, SIT can play a part by ensuring that F&B operators will take measures to reduce plastic packaging. 

As SIT Punggol is designed to be an integrated campus where it “integrates applied research and innovation”, the team has decided to use the upcoming SIT Punggol as a testbed before recommending this proposal to other beverages stalls in Singapore. As it is surrounded by the Punggol community and business park, this will allow for integration which would generate opportunities for students and industry professionals to work on projects together that can contribute back to the community (SIT, 2019). 

1.1.           Current situations in Singapore

ZeroWaste SG (2018) has also published a guide to encourage food and beverage (F&B) operators to reduce plastic usage. In this guide, auditors issued a rating for popular F&B operators based on efforts in reducing plastic usage, persuade consumers to adopt a Bring Your Own (BYO) culture and suggest other things for them to contribute more. The results published in this guide show that the majority of F&B operators are open to the concept of a BYO culture.

The ideal situation would be for stores selling beverages under Singapore Food Agency (SFA), should not use plastic cups for their drinks. The SFA should include regulations for the shops to omit plastic for their cups, straws, and carriers.

1.2.           Problem Statement

The amount of plastic waste contributed by beverages consumption is high due to the extensive amount of usage of single-use plastics. This poses plastic pollution threat to the ocean which would, in turn, contribute to climate change.


1.3.           Purpose Statement

The purpose of this proposal is to provide feasible solutions to reduce plastic usage from beverage stalls in Singapore. This is to ensure that Singapore’s plastic waste situation can be alleviated. In addition, the upcoming Punggol campus can adopt this system to test for the feasibility of the idea island-wide.

2.      Proposed Solutions
The team took reference from the data generated from the survey (Refer to Appendix C) and researched the current happenings in other countries and found that some of the solutions can also be applied in the context of Singapore, making use of the upcoming SIT Punggol as a trial before recommending to implement the solution island-wide.

2.1.           Dispenser-Type Beverages

PepsiCo (2019) has launched a new “hydration platform” in the form of a smart dispenser. (Refer to Appendix A) The consumer will bring their own bottle/container to the smart dispenser, then the dispenser will scan the consumer’s unique QR code and dispense according to the consumer’s choice. As the smart dispenser system uses QR code, it will remember the consumer’s preferences. It will also automatically track the daily consumption of fluids by the number of refills and the reduced “environmental impacts” by using the system. 

Unlike PepsiCo where they adopt a smart system for dispensing drinks, there is another type of dispenser in the market that utilizes a similar idea as PepsiCo but it is more applicable for traditional handmade drinks. In one of NUS’s canteens, there are dispensers for common drinks like hot coffee and tea. (Refer to Appendix B) The drinks operator will make the drink in bulk, then they will put it in the dispenser and consumers will fill their cups with their preferred drinks after paying for it. 

The use of such dispensers for beverages in stores can help to reduce stress on Singapore’s plastic problem by encouraging consumers to use their own containers and reduce the need for unnecessary packaging.

2.2.           Rental Cups

Currently, beverage stalls normally provide a plastic cup when a consumer makes a purchase. This ‘rental cups’ method is a new service introduced in Singapore by the company Revolv with the aim to cut out single-use plastics for takeaways. 

How Revolv’s system works is when a customer buys a cup of coffee to go, he/she will pay a deposit amount on top of the price of the beverage. Customers will get their deposit back when they return the cup at another participating outlet, and no washing is required.

Mahmud (2019) stated that “A new service recently launched in Singapore wants to replace single-use plastic in takeaways with reusable cups and containers that customers can rent technically for free.” With such service availability, consumers do not need to bring their own cup and are still reducing the use of plastic.

2.3.           Using Sustainable Material as Alternative

F&B businesses have started to phase out plastic straws in the effort to reduce plastic waste. Fast food companies such as Burger King and KFC have stopped providing customers with plastic straws unless there is a request for it. The usefulness of the straw would only last as long as the drink, after which it will be treated as trash. Hence, reusable straws will ensure that people are able to consume their drinks without causing pollution. One such material that can be used to make these reusable straws are stainless steel.



3.      Benefits

3.1.           Dispenser-Type Beverages

The use of dispensers allows people to store their preferred choice of beverage in their own bottles or cups. This reduces the need for plastic bottles to be manufactured which will eliminate the additional cost and in turn, increase the savings for businesses. 

Beverages that are normally bottled can be replaced by the dispenser. This will not only cut down the plastic bottle usage but also help the consumer to pick up a habit of bringing their own cup or bottle all the time. Such dispensers allow better efficiency because the system would now be self-service and customers will no longer require another person to get the drinks for them.

3.2.           Rental Cups

Rental cups/containers allow customers to patronize stores that only provide disposables takeaway without producing packaging wastage. This is good as the savings on the packaging can be utilized elsewhere. Also, the reduced hassle for consumers to bring their own cups/containers will encourage consumers to participate.

3.3.           Using Sustainable Material as Alternative

Steel is a metal that can be used to make cups and straws respectively. The material is known to be durable and can last a long time in terms of wear and tear. Thus, the use of steel straws can reduce the need for manufacturing plastic for beverages in the long term.


4.      Limitations
Apart from benefits, the solutions we provided has drawbacks as well. This way, our stakeholders will be able to weigh the pros and cons of each solution and decide which solution to put into practice.

4.1.           Dispenser-Type Beverages

It is only limited to homemade drinks such as milo and coffee. This might also lead to an uneven mixture over a period of time and difficulties in maintaining the temperature. A consumer might abuse it by taking more than what they paid for. The last challenge that will be faced is what will occur when the dispenser is empty. 

As compared to noncarbonated drinks, carbonated drinks require a carbon dioxide tank (CO2 tank) to produce the carbonated effect. Additional human resources will then be required to replace the CO2 tank.

4.2.           Rental Cups

The rental system of cups and containers require enormous logistical effort. It also relies heavily on consumers to follow the standards and customers may not be able to return the product in good condition and on time. Since this program is not widely implemented at the moment, users may not be able to access the service.

4.3.           Using Sustainable Material as Alternative

Given that stainless steel is a good conductor of heat, the straws made from stainless steel cannot be used for hot drinks. Since straws are long in nature, when washing, it will be hard to reach the inner side of the middle straw segment thus leading to hygiene issues.


5.      Evaluation
After much deliberation on the benefits and limitations of all three solutions, the team has decided that having a system where consumers can use their personal bottle to collect their drinks from the dispenser will be the most suitable option to counter the high use of plastic packaging.

With the implementation of this system, the amount of plastic packaging required for pre-packed drinks and instant takeaway beverages will be reduced as consumers will have to use their own bottles. This system, compared to the use of alternate materials, will be more suitable because it does not require a huge amount of investment and the campus can be set up as an ideal testbed for this system. 

The system, however, has its limitations. Customers who do not have a bottle in hand might not be able to proceed in making their purchase. Hence, we have thought of the integration of a rental cup system, similar to Revolv’s, which will allow people to have a choice of renting a cup. This would allow people to enjoy their drinks while eliminating the need for businesses to supply disposable cups in the event if the consumers do not have their bottles with them and reusable cups are also not available.

6.      Methodology
This section illustrates the methods used by the team to gather information for the report.

6.1.           Primary Research

The team conducted a survey to find out what are people’s thoughts of owning a reusable straw or cup.

Through this survey, the team was able to get first-hand data on the percentage of people who own reusable straw or cup and the reasons why they do not own them. Also, we were able to find out the reasons behind people’s unwillingness to bring out their own reusable straw or cup although they do own one. 

6.2.           Secondary Research

Each of the team members did research to retrieve statistics of the amount of plastic waste over the past few years, benefits, and solutions to limitations. The majority of the research was extracted from trustable news articles or journals. Through the research process, the team has also gained an initial insight into the research problem.

7.      Conclusion
The team believes that with a dispenser integrated with the rental cup system, the need for plastic for packaging will decrease. This is because it removes the unnecessary packaging step from the traditional manufacturing chain in beverage production. With the Punggol campus built by 2021, it can be used as a testbed in line with the goals of the Zero waste master plan. 

After which, SFA could implement this system for beverage stalls at other educational institutes. In the long run, perhaps SFA can introduce it across the beverage industry to combat the plastic waste issue in Singapore.

Executive Summary; Technical Report

The purpose of this proposal is to advocate for a change in the throwaway culture from beverage stalls among SITizens in SIT Punggol’s planning team. Singaporeans use at least 1.76 billion plastics such as bottles, bags and other disposable items yearly, in which only less than 20% are recycled. As such, Singapore’s only landfill is now only expected to last till 2035, a 10-years reduction before reaching maximum capacity. The team identified the problem to be due to the amount of plastic waste contributed by beverage consumption from the extensive usage of single-use plastics. This results in plastic pollution being a threat to the ocean which would, in turn, contribute to climate change. Our solution to this problem is the implementation of a drink dispenser system with the integration of the rental cup system, providing an alternative if consumers did not bring along their own cups. Endorsing these proposed solutions would boost the revenue for SIT Punggol, by decreasing the amount of single-use plastic and labour required while increasing the convenience for the consumer.

Friday, 8 November 2019

Annotated Summary: Zero Waste SG

Zero Waste Singapore. (2018, October 22). Singapore's First Guide For Rating F&B Retailers On Their Efforts To Reduce Plastic Disposables.

In the article “Singapore’s First Guide For Rating F&B Retailers On Their Efforts To Reduce Plastic Disposables”, Zero Waste Singapore (Zero Waste SG) mentioned that they have launched the “BYO (Bring Your Own) Singapore Guide 2018”. The purpose of the guide was to encourage food and beverages (F&B) businesses to be conscious of plastic usage and in turn reduce plastic waste.

The article introduces plastic as an environmental threat since it is not easily decomposable and will give off hazardous by-products that harm the environment. Zero Waste SG also mentioned the reason for introducing this guide was due to Singapore not having any regulations “prohibiting or reducing the use of plastic”. As such, Zero Waste SG went to popular F&B businesses and conducted audits to access their endeavour in reducing plastic usage. After which, they used the data from the audits to create this guide. One of the significant conclusions, Zero Waste SG found, was that 94% of F&B businesses were accepting of consumers request of using the consumers’ own containers.

This article provides useful insights for our research project on reducing single-use plastics for beverages packaging. As Zero Waste SG has conducted the audits and published this guide to promote the reduced use of plastic, this shows that even without governmental influence, organisations and businesses still care for the environment which is shown in the data that the majority of the F&B businesses were accepting of using customers own containers.



Tuesday, 5 November 2019

Technical Report; Full Draft #1 : Plastic Usage Management



1.     Background 

This proposal has been developed in response to a call for a proposal made by the Singapore Institute of Technology (SIT) to recommend solutions to improve the new campus, SIT Punggol. The team decided to work on plastic waste management in SIT Punggol, focusing on the beverages’ packaging waste.
According to the World Economic Forum (WEF) (2019), plastic production around the world saw a dramatic increase from 15 million tonnes in 1964 to 311 million tonnes in 2014. The article also mentioned that the number is expected to double again over the next 20 years.  As these statistics demonstrate, single-use plastics are a popular choice amongst consumers. As plastic production keeps increasing, the possibility of plastic waste will also increase.
As 8 billion metric ton of plastic waste is being produced in the world (Parker, 2018), it is crucial on how effectively it can be managed as plastic is a type of material that is difficult to biodegrade, which will result in it lasting a long time in this world. According to Wright (2018), plastics can take up to 450 years to degrade, depending on the exact type that was used to make it. As such, if the plastic waste is not properly disposed of will cause a variety of problems. One of such problems would be water pollution. When plastics break down into microplastic, it enters the food cycle of sea creatures causing harm to the marine biodiversity. Also, when plastics breakdown, it releases toxic chemicals into the environment and can make their way into our food and water resources (Grabowski, 2018).
Sriring (2018) published an article about a pilot whale that died due to 80 pieces of rubbish pieces found in its stomach has garnered global attention. According to the UN Environment Programme (2017), every year about 4.8 to 12.7 million tonnes of plastic are dumped in the ocean. Singapore contributes to plastic pollution in the ocean through its high usage of plastics in the country.  According to a study by the Singapore Environment Council (SEC) (2018), Singaporeans use at least 1.76 billion plastics such as bottles, bags and other disposable items yearly, in which only less than 20% are recycled. Also, SEC mentioned that the plastic waste is discarded, burnt or transported to landfills.
This is an issue to a city like Singapore as the majority of Singapore’s non-recyclable waste is incinerated and shipped to a man-made island nearby, called Semakau island. Geddie (2018) reported that Semakau Island, Singapore’s only landfill, is expected to be filled up by 2035. Originally, Semakau island was expected to last till 2045. However, due to the amount of waste generated that has increased over the years, the projected lifespan of the landfill was shortened. Thus, we should play a part and contribute more to protect the environment. Initiatives must be taken to reduce plastic production and consumption to provide a better future for the next generation.

Developed cities such as South Korea had imposed certain types of disposable plastic ban (Armstrong, 2019). One such example, from the same article, is plastics that are only used for “wet” items such as fish and meat. Singapore can similarly protect the environment by reducing unnecessary plastic consumption in the form of bottles and beverage packaging.

The role of preventing more plastics from being produced also lies in the daily activities of a person. One of the main culprits for the extensive amount of plastic used can be attributed to F&B businesses. To address the issue of plastic waste in Singapore, SIT can play a part by ensuring that F&B operators will take measures to reduce plastic packaging. 

As SIT Punggol is designed to be an integrated campus where it “integrates applied research and innovation”, the team has decided to use the upcoming SIT Punggol as a testbed before recommending this proposal to other beverages stalls in Singapore. As it is surrounded by the Punggol community and business park, this will allow for integration which would generate opportunities for students and industry professionals to work on projects together that can contribute back to the community (SIT, 2019). 

1.1 Current situations in Singapore

Incineration of trash was introduced to Singapore in 1978 in the form of Waste-to-energy (WTE) plants. Currently, incineration helps prolong the lifespan of the landfill by reducing the amount of volume of waste. According to the Ministry of the Environment and Water Resources (MEWR), incineration of plastic can reduce the total volume from 100% to 10%. But it is not a viable long term solution as the burning of plastic will release fumes that are hazardous to the environment. Without incineration of this non-biodegradable material, it would stay around for generations. 

In 2007, the National Environment Agency (NEA) had started the Singapore Packing Agreement (SPA). In this voluntary agreement, NEA and operators worked together to reduce “packaging wastage” from innovative design, efficient manufacturing and encouraged “reuse or recycling of packaging materials”. According to NEA (2019), under the second SPA’s duration, businesses have reduced the total amount of 54,000 tonnes of packaging waste.

ZeroWaste SG (2018) has also published a guide to encourage food and beverage (F&B) operators to reduce plastic usage. In this guide, auditors issued a rating for popular F&B operators based on efforts in reducing plastic usage, persuade consumers to adopt a Bring Your Own (BYO) culture and suggest other things for them to contribute more. The results published in this guide show that the majority of F&B operators are open to the concept of a BYO culture.

The ideal situation would be for stores selling beverages under the Singapore Food Agency (SFA), should not use plastic cups for their drinks. The SFA should include regulations for the shops to omit plastic for their cups, straws, and carriers. 

1.2 Problem statement

The amount of plastic waste contributed by beverages consumption is high due to the extensive amount of usage of single-use plastics. This poses plastic pollution threat to the ocean which would, in turn, contribute to climate change.

1.3 Purpose statement

The purpose of this proposal is to provide feasible solutions to reduce plastic usage from beverage stalls in Singapore. This is to ensure that Singapore’s plastic waste situation can be alleviated. In addition, the upcoming Punggol campus can adopt this system to test for the feasibility of the idea island-wide.

2.     Proposed solutions 

The team took reference from the data generated from the survey (Refer to Appendix C) and researched the current happenings in other countries and found that some of the solutions can also be applied in the context of Singapore, making use of the upcoming SIT Punggol as a trial before recommending to implement the solution islandwide. With the help of SFA to administer guidelines, this solution could be executed to encourage the reduced use of plastic packaging for beverages. 

2.1 Dispenser-Type Beverages

PepsiCo (2019) has launched a new “hydration platform” in the form of a smart dispenser. (Refer to Appendix A) The consumer will bring their own bottle/container to the smart dispenser, then the dispenser will scan the consumer’s unique QR code and dispense according to the consumer’s choice. As the smart dispenser system uses QR code, it will remember the consumer’s preferences. It will also automatically track the daily consumption of fluids by the number of refills and the reduced “environmental impacts” by using the system. 

Unlike PepsiCo where they adopt a smart system for dispensing drinks, there is another type of dispenser in the market that utilizes a similar idea as PepsiCo but it is more applicable for traditional hand made drinks. In one of NUS’s canteens, there are dispensers for common drinks like hot coffee and tea. (Refer to Appendix B) The drinks operator will make the drink in bulk, then they will put it in the dispenser and consumers will fill their cups with their preferred drinks after paying for it. The use of such dispensers for beverages in stores can help to reduce stress on Singapore’s plastic problem by encouraging consumers to use their own containers and reduce the need for unnecessary packaging.

2.2 Rental cups

Currently, beverage stalls normally provide a plastic cup when a consumer makes a purchase. This ‘rental cups’ method is a new service introduced in Singapore by a company ‘Revolv’ with the aim to cut out single-use plastics for takeaways. How this system works is when a customer buys a cup of coffee to go, he/she will pay a deposit amount on top of the price of the beverage. Customers will get their deposit back when they return the cup at another participating outlet, and no washing is required.

Mahmud (2019) stated that “A new service recently launched in Singapore wants to replace single-use plastic in takeaways with reusable cups and containers that customers can rent technically for free.” With such service availability, consumers do not need to bring their own cup and are still reducing the use of plastic. 

2.3 Using sustainable material as alternative

2.3.1 Glass (for bottles)

Glass bottles could be an alternative material for bottled drinks. 
Based on one of the group member’s experience, the restaurant she worked at previously reused all the chilli bottles instead of throwing them away and replacing them with new ones. Every night, there will be a staff assigned to wash the chilli bottles that were almost empty and would then refill with a new batch of chilli from the can. 

2.3.2 Stainless steel (for straws)

F&B businesses have started to phase out plastic straws in the effort to reduce plastic waste. Fast food companies such as Burger King and KFC have stopped providing customers with plastic straws unless there is a request for it. The usefulness of the straw would only last as long as the drink, after which it will be treated as trash. Hence, reusable straws will ensure that people are able to consume their drinks without causing pollution. One such material that can be used to make these reusable straws are stainless steel.     

3. Benefits proposed solutions

3.1 Dispenser for Beverages 

The use of dispensers allows people to store their preferred choice of beverage in their own bottles or cups. This reduces the need for plastic bottles to be manufactured which will eliminate the additional cost and in turn, increase the savings for businesses. 

Beverages that are normally bottled can be replaced by the dispenser. This will not only cut down the plastic bottle usage but also to help the consumer to pick up a habit of bringing their own cup or bottle all the time. Such dispensers allow better efficiency because customers will no longer require another person to get the drinks for them. 

3.2 Rental Cups/containers

Rental cups/containers allow customers to patronize stores that only provide disposables takeaway without producing packaging wastage. This is good as the savings on the packaging can be utilized elsewhere. Also, the reduced hassle for consumers to bring their own cups/containers will encourage consumers to participate. 

3.3 Using sustainable material       

Glass bottles can be reused and recycled, this creates an ecosystem where glass can be used multiple times and provide convenience to users at the same time. Opting for glass as a replacement would be feasible as there are many benefits it brings. According to the Glass Packaging Institute (GPI) (2015), glass bottles and containers are 100% recyclable and can be continuously reused without the loss of purity or value and for each ton of recycled glass, over a ton of natural resources are saved. GPI also mentioned that up to 95% of the raw materials are replaced with recycled glass and manufactures will be able to benefit from recycling such as decreases raw material emissions and use, extends the life of plant equipment, such as furnaces, and saves energy.

Steel is a metal that can be used to make cups and straws respectively. The material is known to be durable and can last a long time in terms of wear and tear. Thus, the use of steel straws can reduce the need for manufacturing plastic for beverages in the long term. 

4. Limitations of proposed solutions 

Apart from benefits, the solutions we provided has drawbacks as well. This way, our stakeholders will be able to weigh the pros and cons of each solution and decide which solution to put into practice. 

4.1 Dispenser for Beverages
It is only limited to homemade drinks such as milo and coffee. This might also lead to an uneven mixture over a period of time and difficulties in maintaining the temperature. A consumer might abuse it by taking more than what they paid for. The last challenge that will be faced is what will occur when the dispenser is empty. 

As compared to noncarbonated drinks, carbonated drinks require a carbon dioxide tank (CO2 tank) to produce the carbonated effect. Additional human resources will then be required to replace the CO2 tank.

4.2 Rental Cups
The system of having cups and containers for rent requires huge logistic work. Furthermore, it relies heavily on users to follow the practices. Customers might not be able to return the item on time and in good condition. As this system is currently not implemented widely, users might not be able to have access to the system. This makes it inconvenient for visitors to make a trip to return the item. Also, the system might be prone to abuse as people might not treat the items with care and will result in problems such as damaged cups and not returning the cups on time.

4.3 Sustainable material as an alternative
While glass is superior in terms of its carbon footprint, there are some disadvantages that make plastic more preferable than glass. Weight and fragility are some drawbacks. Glass generally weighs heavier than plastic which means more trips are required when transporting packaged goods which would lead to a great impact on the environment. Also, glass has the tendency of breaking easily. This means if a glass bottle is knocked over, it would leave a mess behind and it would be dangerous due to the small fragments.

Given that stainless steel is a good conductor of heat, the straws made from stainless steel cannot be used for hot drinks. Since straws are long in nature, when washing, it will be hard to reach the inner side of the middle straw segment thus leading to hygiene issues.

5. Evaluation

After much deliberation on the benefits and limitations of all three solutions, the team has decided that having a system where consumers can use their personal bottle to collect their drinks from the dispenser will be the most suitable option to counter the high use of plastic packaging.

With the implementation of this system, the amount of plastic packaging required for pre-packed drinks and instant takeaway beverages will be reduced as consumers will have to use their own bottles. This system, compared to the use of alternate materials, will be more suitable because it does not require a huge amount of investment and the campus can be set up as an ideal testbed for this system. 

The system, however, has its limitations. Customers who do not have a bottle in hand might not be able to proceed in making their purchase. Hence, we have thought of the integration of a rental cup system, similar to Revolv’s, which will allow people to have a choice of renting a cup. This would allow people to enjoy their drinks while eliminating the need for businesses to supply disposable cups in the event if the consumers do not have their bottles with them and reusable cups are also not available. 

6. Methodology

This section illustrates the methods used by the team to gather information for the report.

6.1 Primary Research
The team conducted a survey to find out what are people’s thoughts of owning a reusable straw or cup.

Through this survey, the team was able to get first-hand data on the percentage of people who own reusable straw or cup and the reasons why they do not own them. Also, we were able to find out the reasons behind people’s unwillingness to bring out their own reusable straw or cup although they do own one. 

The data collected is useful for us to come up with a solution that would cater to the opinions provided.

6.2 Secondary Research

Each of the team members did research to retrieve statistics of the amount of plastic waste over the past few years, benefits, and solutions to limitations. The majority of the research was extracted from trustable news articles or journals. Through the research process, the team has also gained an initial insight into the research problem. 

7. Conclusion

The team believes that with a dispenser integrated with the rental cup system, the need for plastic for packaging will decrease. This is because it removes the unnecessary packaging step from the traditional manufacturing chain in beverage production. With the Punggol campus built by 2021, it can be used as a testbed in line with the goals of the Zero waste master plan. 

After which, SFA could implement this protocol for beverage stalls at other educational institutes. In the long run, perhaps SFA can introduce it across the beverage industry to combat the plastic waste issue in Singapore.

8. References

Ang, J. (2019, September 10) SIT’s new Punggol campus to have cutting-edge tech, be connected to community and industry. Straits Times.
Retrieved November 4, 2019 from

Armstrong, K. (2019, July 10) 14 unexpected countries that have banned single-use plastics. Ladders.
Retrieved November 3, 2019, from

Channel News Asia. (2019, June 3) More than 270 F&B outlets to stop providing plastic straws by Jul 1.
Retrieved November 3, 2019, from 

Geddie, J. (2018, June 08) In Singapore, where trash becomes ash, plastics are still a problem.
Retrieved October 28, 2019, from

Glass Packaging Institute. (n.d.). Glass recycling facts.
Retrieved November 3, 2019, from 

Grabowski, M. (2018, August 1) Greenhouse gases linked to degrading plastic. University of Hawaiʻi News.
Retrieved November 3, 2019, from

Koh,D. (n.d) Lorong Halus. Singapore Infopedia.
Retrieved November 3, 2019, from

Lacy, P., Spindler, W., McAndrew, C.(2019, January 25) Plastic is a global problem. It’s also a global opportunity. World Economic Forum.
Retrieved October 28, 2019, from 

Mahmud, A.h. (2019, January 23). New service aims to cut out single-use plastic from takeaways, rent out containers for free. Channel News Asia.
Retrieved October 31, 2019, from

Ministry of the Environment and Water Resources (MEWR). (n.d.). Incineration.
Retrieved October 28, 2019, from

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9. Appendices

Appendix A
Pepsico ‘Hydration Platform’



It is a new way to provide beverages with the choices of customizing without introducing single-use plastics. This is the latest step for Pepsico in its quest in reducing single-use plastic. Previously, Pepsico has introduced “SodaStream”, a home sparkling water brand, and “Drinkfinity”, a customised vessel for suited for all kinds of beverages. 

Appendix B
Drink dispenser in NUS canteen




This style of the drink dispenser is not commonly seen in Singapore. This is also a good way to customize the drink and reduce diabetes among Singaporeans.

Appendix C
Survey statistics obtained from the survey

















 *ADD: Automated drinks dispenser